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No More 90-Minute Drives: Henry Ford Health Expands Cochlear Implant Care Closer to Home
June 25, 2025 By Henry Ford Health JACKSON, Mich. – The decision to get cochlear implants changed everything for Abigail Soper — at work, at home and especially as a mom of two young girls. But one thing she didn’t expect was how modern technology would make managing her hearing care easier than ever. A registered nurse in Jackson, Soper is now one of several patients benefiting from a new remote-programming service that brings her cochlear implant follow-up care to an eight-minute drive instead of regular 90-minute drives to Detroit. “Now, I just walk across the street, sit at a computer in the hearing center, and talk to Dr. Conrad on a video call,” Soper said. “They connect my implant to the computer, and we go through my checkup — just like she’s in the room with me.” The virtual appointments at the Henry Ford Cochlear Implant Program are offered in partnership with the Jackson Hearing Center. The remote programming appointments are designed for follow-up visits, including the routine annual checkups where audiologists run diagnostics on the implant and fine-tune sound levels digitally. Patients sit in front of a computer screen at the Jackson clinic while audiologist connects virtually, adjusting their devices…
