The E-Services Specialist Manager is responsible for quality member experiences within their designated department. They oversee day to day operations on their team including hiring and retention strategy, employee development, lending and product sales coaching, member growth and expense control. The E-Service Specialist Manager is dedicated to working with the entire management team to create and sustain a culture that is filled with people who are Focused, Engaged, Trustworthy, Humbly Confident and driven to Achieve. The E-Service Specialist Manager works collaboratively to assure that our team is optimally engaged and fulfilled in their work and, as a result, the member experience is superior, and goals are achieved.
